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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Cumings

January 24, 2025

5  out of  5
rating by John Cumings
"After having my first accident in 45 years I was not looking forward to dealing with the insurance however what a great experience I had with Grace of the Virginia Hooper agency and the State Farm claims dept. They took care of everything! Grace arranged for the tow and helped me chose the body shop. The car was totaled and I thought ok here comes the fight but no they gave me a very fair valuation of the car, paid off the lien and paid me what little equity I had all within a few days. I bought a new car and Grace worked with the dealer to certify the total loss and make sure the car was fully insured . I could not be happier with the whole experience. If you are looking for auto insurance do yourself a flavor and call the Virginia Hooper agency and speak with Grace"
We responded:
"Amazing to hear, John! It good to hear that Grace took such good care of you and that you had a great experience. We’re always here to help you with your insurance needs. Thank you, John! —Virginia"
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Lou Ann Brunetto

December 9, 2024

5  out of  5
rating by Lou Ann Brunetto
"Most efficient insurance office. Contacted in the morning for a windshield repair, 4 hours later - - Done!! Very professional, good service!!"
We responded:
"Thank you for taking the time to leave such a kind review, Lou! We are always more than happy to help you. If you have any questions or concerns, please feel free to call or visit us. We look forward to speaking with you again soon. "
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Mark Turner

June 21, 2024

5  out of  5
rating by Mark Turner
"DUSTY HELLE IS AWESOME!! THIS AGENCY ALWAYS HAS DONE A GREAT JOB!!!"
We responded:
"Thank you so much for your kind words, Mark! We truly appreciate your feedback and are thrilled to hear that you've had a positive experience with Dusty and the team. Providing great service with integrity is our top priority. If you ever have any more questions or need assistance, please let us know. We're here for you! - Virginia"
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Matt C

February 2, 2024

5  out of  5
rating by Matt C
"Quality service, integrity… If you’re looking for a quality insurance agent contact Nick Hooper and the Virginia Hooper team"
We responded:
"Thank you. We strive to provide good service. Thanks for taking the initiative to do do this review. Nick, office manager, and our team appreciate your kind words."
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J K

August 22, 2023

2  out of  5
rating by J K
"In 4 years, I've never been able to talk to Virginia Hooper. Who is she? Last office rep I talked to was unprofessional and unhelpful. Will be finding another agency soon."
We responded:
"I am sorry that you had a bad office experience. I would like the opportunity to chat about this experience with you. I am available for appointments in and out of the office. Sorry that we have not been able to talk. I would like the opportunity to discuss this with you. Email, phone, or text me your contact information."
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Robert Karsten

March 16, 2023

5  out of  5
rating by Robert Karsten
"We've been with State Farm Insurance, and in particular with the Paul and Virginia Hooper agency, for nearly 50 years. Paul sold us our first renter's insurance policy in 1975. They have never failed to provide outstanding service for our home and auto insurance needs. Their office staff has changed over the decades, but they have always been friendly, knowledgeable, and professional. I highly recommend State Farm, and the Paul and Virginia Hooper agency."
We responded:
"Robert, we have had the pleasure to service policyholders like you for many years. As time passes, we have continued to staff our agency with caring, friendly, and knowledgeable agents to help with our policyholder's insurance needs. Your recommendation is greatly appreciated. Thank you sincerely."
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Cathy Maiocco

December 4, 2022

5  out of  5
rating by Cathy Maiocco
"Nick Hooper with State Farm Insurance provides excellent service and he's prompt and easy to work with. His pricing is competitive, and he makes sure that your family's insurance needs are taken care of. I would highly recommend Nick at Virginia Hooper State Farm."
We responded:
"Cathy, insurance can be confusing. Nick and our team work to make sure our policyholder needs are taken care promptly. Thank you for your recommendation. It means so much to us."
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D P

May 25, 2022

5  out of  5
rating by D P
"We have been clients of Hooper State Farm for over 35 yrs and couldn't be more satisfied. Their service has always been professional, helpful and their customer service is top notch."
We responded:
"Thank you for your kind words. Glad we could be helpful and your longevity."
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Stephen Bauer

March 18, 2022

5  out of  5
rating by Stephen Bauer
"Outstanding service and excellent rates. Took the time to get to know me and met all my needs."
We responded:
"Stephen, Thank you for allowing us to quote and get your business. You were very concerned to have enough coverage on your home like many since the fire in Boulder. Welcome. Virginia"
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Common Man Denver

November 4, 2021

4  out of  5
rating by Common Man Denver
"Ginny and the team are always helpful and provide outstanding service ! Mike S."
We responded:
"Thanks for your business. Glad you appreciated our service."
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Nicole

October 26, 2020

5  out of  5
rating by Nicole
"I've known the Hooper's for most of my life and have always seen the passion they have for people and for what they do! It's important to have Insurance Agents that you trust with your home and autos and the service I have received from Virginia's team, Dusty, in particular, has made me incredibly happy with my decision. Dusty's upbeat and positive personality makes her an absolute pleasure to work with. It really makes a difference!"
We responded:
"Thank you Nicole for your kind words. We appreciate knowing that you trust our efforts in providing you with your insurance. Thank you for your endorsement. We find Dusty to be an excellent member of our team."
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Colorado Elk Hunter

October 20, 2020

1  out of  5
rating by Colorado Elk Hunter
"I was a customer with this agency since I was 16 and now I'm 35. The last couple years of service were horrendous... they lady's who answered the phone are so snobish and rude. I could never get current on my bill unless I agreed to auto pay. They would constantly drop my coverage saying I'm not current. They would only let me pay the past due amount over the phone and never was able to pay the current month or next month. More than a half dozen times they dropped my coverage only to call me 30 days later and tell me I had no coverage for the prior 30 days. Nick was the only one who seemed to care or help. It was always "my fault". We left them in a hurry after the last time my coverage dropped.. I now am very happy with my new insurance company. Statefarm nor the office manager ever cared to follow up and ask why they were loosing a customer of 18 years. Most of the employees are lazy and are less than truthful. I recommend you do your insurance business elsewhere."
We responded:
"I am sorry for this experience. During the covid period the billing process was adjusted to extended time to make payment. After this adjustment, the system required that the past due amount needed to be paid first. State Farm during Covid adjusted the payment method. As a company they were dealing with suspending payments, refunding a percentage of premiums, and billing at the same time. Our office, which was working remotely, was forced to deal with the changes in in the system and the premiums. We were depended on the ongoing billing changes. This has been a very challenging time for the staff and our policyholder."