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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Laura F

Laura F

September 13, 2024

5  out of  5
rating by Laura F
"We used to shop auto insurance every year but no more. This team has made us feel super supported and cared about. Nick is terrific and Grace is outstanding! 👍👍👍 We're sticking with these guys.❤️"
We responded:
"Thank you, Laura! I'm happy you've felt taken care of by my team, especially Nick and Grace. If you have any questions about your coverage, please let us know! - Virginia"
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Mark Turner

June 21, 2024

5  out of  5
rating by Mark Turner
"DUSTY HELLE IS AWESOME!! THIS AGENCY ALWAYS HAS DONE A GREAT JOB!!!"
We responded:
"Thank you so much for your kind words, Mark! We truly appreciate your feedback and are thrilled to hear that you've had a positive experience with Dusty and the team. Providing great service with integrity is our top priority. If you ever have any more questions or need assistance, please let us know. We're here for you! - Virginia"
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Sarah Kelly

May 16, 2024

5  out of  5
rating by Sarah Kelly
"Virginia and her staff are great! Not only is everyone at this office friendly and easy to get ahold of, but they really seem to look out for their clients best interest, even if means a little more work for them. Excellent customer service!"
We responded:
"Sarah, Thank you. Our team takes pride in helping our clients with their insurance. Glad your experiences with our staff have been great. We appreciate you. Virginia"
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Matt C

February 2, 2024

5  out of  5
rating by Matt C
"Quality service, integrity… If you’re looking for a quality insurance agent contact Nick Hooper and the Virginia Hooper team"
We responded:
"Thank you. We strive to provide good service. Thanks for taking the initiative to do do this review. Nick, office manager, and our team appreciate your kind words."
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Sydney Emerson

January 22, 2024

5  out of  5
rating by Sydney Emerson
"I have been working with the agency for years and have never had a bad experience with them!"
We responded:
"Sydney, thank you so much for your kind words and for taking the time to share your positive experience with our agency. We truly appreciate your continued support and loyalty over the years. Virginia "
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Aiden Kochery

September 13, 2023

5  out of  5
rating by Aiden Kochery
"Great customer service! Replaced my windshield with no hassle."
We responded:
"Thank you, Aiden, for your review. I appreciate you taking the time to review. Our team strives to provide good customer service. We appreciate your business."
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J K

August 22, 2023

2  out of  5
rating by J K
"In 4 years, I've never been able to talk to Virginia Hooper. Who is she? Last office rep I talked to was unprofessional and unhelpful. Will be finding another agency soon."
We responded:
"I am sorry that you had a bad office experience. I would like the opportunity to chat about this experience with you. I am available for appointments in and out of the office. Sorry that we have not been able to talk. I would like the opportunity to discuss this with you. Email, phone, or text me your contact information."
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Candy Hucklebee

August 8, 2023

5  out of  5
rating by Candy Hucklebee
"Easy transactions, love love love Dusty! Thank you for always being so easy to work with!"
We responded:
"Candy, I am thrilled to hear that you have had a great experience working with Dusty. She is indeed a valuable member of our team. Your kind works are greatly appreciated and will be passed on to her. Thank you for taking the time to share your positive feedback. "
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Robert Karsten

March 16, 2023

5  out of  5
rating by Robert Karsten
"We've been with State Farm Insurance, and in particular with the Paul and Virginia Hooper agency, for nearly 50 years. Paul sold us our first renter's insurance policy in 1975. They have never failed to provide outstanding service for our home and auto insurance needs. Their office staff has changed over the decades, but they have always been friendly, knowledgeable, and professional. I highly recommend State Farm, and the Paul and Virginia Hooper agency."
We responded:
"Robert, we have had the pleasure to service policyholders like you for many years. As time passes, we have continued to staff our agency with caring, friendly, and knowledgeable agents to help with our policyholder's insurance needs. Your recommendation is greatly appreciated. Thank you sincerely."
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Katie Monahan

February 10, 2023

5  out of  5
rating by Katie Monahan
"Sure appreciate the easy access to speaking directly to an AGENT!! Ours has worked with our family for years and looks out for changes that will protect the changing chapter of our lives. An Agent and a Friend...Thank YOU!"
We responded:
"Hi Katie, I am glad to be your agent. It has been our pleasure to service you and your family. Thank you for your kind words."
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Jereme Wehr

February 1, 2023

5  out of  5
rating by Jereme Wehr
"Great experience thus far."
We responded:
"Jereme, Thanks for the review and your business. Virginia"
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Cathy Maiocco

December 4, 2022

5  out of  5
rating by Cathy Maiocco
"Nick Hooper with State Farm Insurance provides excellent service and he's prompt and easy to work with. His pricing is competitive, and he makes sure that your family's insurance needs are taken care of. I would highly recommend Nick at Virginia Hooper State Farm."
We responded:
"Cathy, insurance can be confusing. Nick and our team work to make sure our policyholder needs are taken care promptly. Thank you for your recommendation. It means so much to us."
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Dennis Phelan

September 30, 2022

5  out of  5
rating by Dennis Phelan
"Great State Farm agent. Office personal are great. Been with them 20 plus years"
We responded:
"Dennis, Thank you for your kind words. We appreciate that you have allowed us to service your accounts for these 20 plus years. We have been fortunate to have such great policyholders. Virginia"
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D P

May 25, 2022

5  out of  5
rating by D P
"We have been clients of Hooper State Farm for over 35 yrs and couldn't be more satisfied. Their service has always been professional, helpful and their customer service is top notch."
We responded:
"Thank you for your kind words. Glad we could be helpful and your longevity."
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Pam Schu

April 19, 2022

5  out of  5
rating by Pam Schu
"Steve was so helpful in updating my 84 year old mother’s policy. He was very patient and answered all our questions. My parents have been with Virginia since 1975. Highly recommend."
We responded:
"I appreciate your review. We are fortunate to have long time clients like your parents. Steve is a knowledgable and a patient team member. We are lucky to have good people in the office."
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Stephen Bauer

March 18, 2022

5  out of  5
rating by Stephen Bauer
"Outstanding service and excellent rates. Took the time to get to know me and met all my needs."
We responded:
"Stephen, Thank you for allowing us to quote and get your business. You were very concerned to have enough coverage on your home like many since the fire in Boulder. Welcome. Virginia"
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Elizabeth Benyo

January 20, 2022

5  out of  5
rating by Elizabeth Benyo
"Always there when you need them!"
We responded:
"Thank you for your review. We value your feedback."
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Common Man Denver

November 4, 2021

4  out of  5
rating by Common Man Denver
"Ginny and the team are always helpful and provide outstanding service ! Mike S."
We responded:
"Thanks for your business. Glad you appreciated our service."
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Maggie Tocco

October 26, 2020

5  out of  5
rating by Maggie Tocco
"Wonderful agency!! My husband and I recently relocated to Denver from another state and It was a stressful process to say the least. Therefore, It was nice to not worry about our insurance and have the additional task of following up with someone. Dusty made this such a seamless process. She was very responsive throughout and always diligent with following up to ensure I's were dotted and T's crossed. Highly Recommend!"
We responded:
"Welcome to Colorado and our State Farm agency. I am happy to know that Dusty provided a stress free experience in getting your insurance in place. Our team is here to help you. Thank you for your kind words. We appreciate your stellar endorsement."
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Nicole

October 26, 2020

5  out of  5
rating by Nicole
"I've known the Hooper's for most of my life and have always seen the passion they have for people and for what they do! It's important to have Insurance Agents that you trust with your home and autos and the service I have received from Virginia's team, Dusty, in particular, has made me incredibly happy with my decision. Dusty's upbeat and positive personality makes her an absolute pleasure to work with. It really makes a difference!"
We responded:
"Thank you Nicole for your kind words. We appreciate knowing that you trust our efforts in providing you with your insurance. Thank you for your endorsement. We find Dusty to be an excellent member of our team."
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Tim Gelt

October 26, 2020

5  out of  5
rating by Tim Gelt
"We've been clients of Virginia's for a while now and we love the consistency of Virginia, Nick and Dusty! That has really been important to us! The customer service we receive from Dusty EVERYTIME we call is top-of-the-line! She is always incredibly friendly and personable and her response time is quicker than anyone I can ever remember when getting us any information or anything we need assistance with! Relationships are key and we feel like we know her!"
We responded:
"Thank you taking the time to recognize Dusty and Nick. It is important to them and me to know that you appreciate the service that we offer. During these stressful times, the changes in doing our business are challenging. We agree that relationships are key. Thank you again."
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Colorado Elk Hunter

October 20, 2020

1  out of  5
rating by Colorado Elk Hunter
"I was a customer with this agency since I was 16 and now I'm 35. The last couple years of service were horrendous... they lady's who answered the phone are so snobish and rude. I could never get current on my bill unless I agreed to auto pay. They would constantly drop my coverage saying I'm not current. They would only let me pay the past due amount over the phone and never was able to pay the current month or next month. More than a half dozen times they dropped my coverage only to call me 30 days later and tell me I had no coverage for the prior 30 days. Nick was the only one who seemed to care or help. It was always "my fault". We left them in a hurry after the last time my coverage dropped.. I now am very happy with my new insurance company. Statefarm nor the office manager ever cared to follow up and ask why they were loosing a customer of 18 years. Most of the employees are lazy and are less than truthful. I recommend you do your insurance business elsewhere."
We responded:
"I am sorry for this experience. During the covid period the billing process was adjusted to extended time to make payment. After this adjustment, the system required that the past due amount needed to be paid first. State Farm during Covid adjusted the payment method. As a company they were dealing with suspending payments, refunding a percentage of premiums, and billing at the same time. Our office, which was working remotely, was forced to deal with the changes in in the system and the premiums. We were depended on the ongoing billing changes. This has been a very challenging time for the staff and our policyholder."
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jeff rinow

July 1, 2020

5  out of  5
rating by jeff rinow
"Nick and his team helped me within 1 day of my call. They asked good questions and did the due diligence and I couldn’t be happier with the service! Jeff Rinow"
We responded:
"Jeff, it’s always a pleasure working with you. Thanks so much for your feedback and I am glad we serve you in a timely manner."
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Scott Meier

May 29, 2020

5  out of  5
rating by Scott Meier
"Switched to State Farm after decades with another insurance company. Rates were considerably better, both auto and home. The response to any questions I have is also fast and helpful. Glad to have made the change."
We responded:
"Thank you for sharing your review! We look forward to serving you and your home and auto insurance needs for years to come."
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Stephen Bauthier

March 9, 2020

5  out of  5
rating by Stephen Bauthier
"I’m so glad I switched my auto and renter insurance with Virginia Hooper’s office. My rates are better and I understand my coverages after getting to walk through them at her office. The team in the office works hard to make sure everything is where it needs to be."
We responded:
"Thank you so much for joining our State Farm family. We are looking forward to continuing providing with the service that brought you to us. Be safe."